Student Technical

What Success Looks Like In This Role

Develops knowledge and skills within a particular area or discipline.

Performs work assignments under the direction of a supervisor, manager or senior-level associate.

May work on an alternating (i.e., every other semester) or temporary basis, attending school or vocational training during periods of non-work.

Develops knowledge and skills within a technical discipline (i.e., technical support, software development, data analysis and reporting, networking. / infrastructure support, DevSecOps / cloud support). Typical duties may fall into an area as described below.

Technical Support

Assisting with troubleshooting hardware or software issues.

Helping resolve network connectivity problems or assisting with system configurations.

Supporting IT with management of company devices.

Software Development

Writing basic code or scrips for internal tools and projects.

Helping test software for bugs.

Contributing to or participating in code reviews – learning version control and secure coding practices.

Data Analysis & Reporting

Assisting with data collection, cleaning and analysis.

Creating reports, dashboards or visualizations (i.e., with Excel or PowerPoint).

Networking and Infrastructure Support

Assisting with the installation and configuration of network hardware.

Helping monitor network performance and identify potential issues.

Assisting with troubleshooting hardware, security and other concerns.

DevSecOps

Assisting with automation of routine tasks using scripts or programming tools.

Assisting with cloud infrastructure management.

Supporting continuous integration/ delivery (CI/CD) pipelines and helping deploy applications.

In addition to the above

May help with general project coordination and progress tracking.

May assist with research and compiling information for reports and presentations.

May compile and organize information in support of general work group or project activity.

You will be successful in this role if you have:

High School diploma or GED required

Generally, less than 1 years’ experience in area of responsibility

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