Solution Engineer

Responsibilities

Working closely with the project management team in designing & implementing technical solutions for multiple projects and ensuring their efficacy and smooth data integration for various projects.

Identify and provide timely workarounds and solutions when possible for incoming technical issues in project execution.

Articulating features and differentiating solutions offerings to audiences ranging from project managers to end clients.

Assist in developing analytics dashboards for customers and the fulfillment team (Product Management & Supply Team), and write SQL queries.

Documenting the technical solutions in precise detail so they can be reproducible in the future.

Interacting with the clients to understand and help them in the data integration process, if needed.

Driving operational efficiency by writing scripts & APIs (Python, JS) to automate day-to-day work.

Qualifications

Problem-solving skills coupled with a sense of ownership and drive

02 year to 04 year of professional experience in writing scripts & automation in Python and JavaScript.

Bachelor's degree in Engineering. Computer Science is preferred.

Expert in writing SQL.

Good written and verbal communication skills

A never-ending desire to grow and learn.

You understand programming logic and software well.

You are inherently curious and believe any process can be improved upon and actively work on it.

Prior knowledge of computer vision and machine learning algorithms is preferred.

About Company

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.