Product Solution Engineer

Key Responsibilities

• Bank Onboarding & Enablement: Manage end-to-end onboarding of participating banks onto the DPIP platform, including understanding their fraud management, integration, and operational ecosystem.
• Solution Consulting & Requirements Analysis: Analyse bank-specific business and technical requirements and map them to DPIP capabilities, identifying integration approaches and implementation requirements.
• Product Enhancement & Gap Identification: Identify implementation gaps, enhancement requirements, and product improvements arising from bank onboarding and integration activities.
• Testing, Certification & Production Readiness: Coordinate functional testing, integration testing, UAT, certification, deployment readiness, and production go-live activities for participating banks.
• Implementation Tracking & Post-Go-Live Support: Track milestones, deliverables, and implementation progress, and provide post-go-live/hypercare support to ensure smooth adoption and resolution of issues.