Daily Off-Campus Hiring Broadcasts
Get Instant Job Alerts on Your Phone
Join freshers getting daily off-campus drives, direct apply links & remote internship updates.
100% Free · No spam · Instant direct-apply links only
Join freshers getting daily off-campus drives, direct apply links & remote internship updates.
100% Free · No spam · Instant direct-apply links only
Experience / Eligibility
B.E / B.Tech / BCA / MCA / Any Graduate
Salary
Not Disclosed / As per Industry Standards
Location
Mumbai, Maharashtra, India
Suitable For
College graduates, entry-level candidates, and students matching: B.E / B.Tech / BCA / MCA / Any Graduate.
Key Skills to Prepare
Focus on Next.js, Troubleshooting.
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
To support customers for the daily down calls, service degradation cases, and service requests.
Perform First level troubleshooting followed by timely updates to the customer within the prescribed turnaround time.
Follow up with TCL internal teams for resolution & support.
Follow up with the customer for customer-end dependency cases.
Follow up with customers to clear permission issues for last-mile migration.
Escalation within internal teams for timely restoration of customer services.
Escalation within customer teams for timely restoration of customer services.
Use of internal tools for troubleshooting the issues.
Good communications skills.
Basic knowledge of IP and transmission network
Learn the exact resume structure, typography, action verbs, and project descriptions that help college freshers get shortlisted for top tech companies.
HR & Soft SkillsLearn how to answer "Tell me about yourself", "What are your strengths and weaknesses", and behavioral scenario questions to clear final HR rounds.